Alert

Hurricane Helene Resources

Read the latest on all UNC Health clinic closures, open pharmacies, and other relief resources.

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Paying Your Bill

If your date of service is prior to 07/23/2022 please visit this link or call (855) 283-9093.

If your date of service is after 07/23/2022, please visit this link:
Billing & Insurance | UNC Health (unchealthcare.org)
or call (800) 594-8624

Thank you for choosing UNC Health Blue Ridge for your healthcare needs. We appreciate the confidence you have placed in us. This page should answer many common questions that you may have about insurance and billing. Please contact us if you have additional questions or concerns. If you have a medical emergency, please remember that UNC Health Blue Ridge treats all patients equally, regardless of their ability to pay.

Payment Options

  • Cash payments
  • Personal checks
  • Debit cards
  • Credit cards (MasterCard, Discover & Visa)
  • Personal payment plan arranged with UNC Blue Ridge

Please mail hospital payments to:

UNC Health Care
PO Box 603158
Charlotte, NC 28260

Please mail physician office payments to:

UNC Health Care
PO Box 602648
Charlotte, NC 28260

For more information, please contact customer service at (800) 594-8624.