Alert

Hurricane Helene Resources

Read the latest on all UNC Health clinic closures, open pharmacies, and other relief resources.

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Contact Us

UNC Health Blue Ridge
2201 South Sterling Street
Morganton, NC 28655

Main Number: 828-580-5000

Email us here

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Telephone Directory

UNC Health Blue Ridge - Morganton: 828-580-5000

UNC Health Blue Ridge - Valdese: 828-580-2251

Behavioral Health Services: 828-580-6403

Blue Ridge HealthCare Foundation: 828-580-5358

Blue Ridge Radiology: 828-433-1235

Cancer Center: 828-580-7536

Cardiac Cath Lab: 828-580-6539

Compliance Hotline: 828-580-5411 or 1-800-362-2921

Grace Ridge Retirement Community: 828-580-7300

Healthy @ Home: 828-580-6450

Imaging Center
828-580-6900 - Morganton
828-580-7611 - Valdese

Mammograms (Ladies Health Pavilion): 828-580-5235 or 828-580-5282

Outpatient Surgery
828-580-6262 - Morganton
828-580-7680 - Valdese

Phifer Wellness Center: 828-580-6600

Rehabilitation Services: 828-580-7592

Respiratory Care: 828-580-6580

Southeast Pain Center (Valdese): 828-580-7620

Women & Children's Center/Nurseries: 828-580-6303

Wound Healing Center (Valdese): 828-580-7563


Complaints/Concerns

If you have a concern about the care you receive while a patient at UNC Health Blue Ridge that has not been resolved by the staff providing service to you, please call the Patient Relations Department, Monday through Friday, 8:30 a.m. to 5 p.m. at Valdese 828-879-7518 or at Morganton 828-580-5599. The presentation of a complaint will not have an adverse effect on a patient’s current care or future access to care at UNC Health Blue Ridge.

Complaints can also be directed to:

Division of Health Service Regulation at 800-624-3004
Acute Care Licensure & Certification
2712 Mail Service Center
Raleigh, NC 27699-2712

Or

An Ombudsman at 828-322-9191
Western Piedmont Council of Governments
P.O. Box 9026
Hickory, NC 28603

Or

The Joint Commission at 800-994-6610
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
complaint@JointCommission.org

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